Privacy Policy

Last Updated: October 3, 2026

At Mora House Plans, we respect your privacy and are committed to protecting the information you provide when you visit our website, purchase our products, or contact us.

This Privacy Policy explains what information we collect, how we use it, and the choices you may have regarding your information.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

  • Your name and email address
  • Billing and shipping information, when applicable
  • Order and purchase information
  • Payment and transaction information
  • Information you provide when contacting us
  • Information related to custom design or house-plan inquiries

We may also automatically collect certain technical and usage information, including your IP address, browser type, device information, pages visited, and general website activity.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders

Deliver digital products and purchased services

  • Process payments
  • Provide customer support
  • Respond to inquiries and requests
  • Communicate with you about your orders
  • Process custom house-plan or modification requests
  • Improve our website, products, and services
  • Understand website traffic and customer behavior
  • Prevent fraud, unauthorized activity, and security issues
  • Comply with applicable legal requirements

If you subscribe to marketing communications, we may also use your email address to send promotional messages. You can unsubscribe at any time using the unsubscribe link provided in those communications.

3. Payments

Payments are processed through third-party payment providers.

Mora House Plans does not directly store complete credit card numbers or other full payment credentials on our own systems. Payment providers may collect and process your payment information according to their own privacy policies and terms.

4. Shopify and Third-Party Services

Our store is powered by Shopify, which provides the technology used to operate our online store and process orders.

We may also use third-party services for payment processing, digital product delivery, analytics, advertising, website functionality, and customer communication.

These providers may process information necessary to provide their services and are subject to their own privacy policies.

5. Cookies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly
  • Remember preferences
  • Understand how visitors use our website
  • Analyze website traffic
  • Improve our products and customer experience
  • Measure marketing and advertising performance

You can control certain cookies through your browser settings. Disabling cookies may affect some website functionality.

6. Sharing Your Information

We may share information with trusted service providers when necessary to operate our business and provide our products and services.

This may include Shopify, payment processors, digital delivery services, analytics and advertising providers, technology providers, and professional service providers.

We may also disclose information when required by law, to protect our rights or property, or to prevent fraud, abuse, or security threats.

We do not sell your personal information as a standalone product.

7. Data Retention and Security

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with legal or accounting requirements.

We use reasonable administrative and technical measures to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Opt out of marketing communications
  • Exercise other rights provided by applicable privacy laws

To make a privacy-related request, please contact us using the information below. We may need to verify your identity before processing certain requests.

9. Third-Party Links

Our website may contain links to third-party websites or services.

MORA House Plans is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

10. Children's Privacy

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or applicable legal requirements.

When changes are made, the Last Updated date at the top of this page will be updated accordingly.

12. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Mora House Plans
Email: support@morahouseplans.com
Website: morahouseplans.com